Mar 7, 2019
What is Managed Connectivity?
With the evolution of IoT, the number of devices that need to be able to connect to the Internet is skyrocketing. Whether you’re a deployer of smart safes, micro markets, or ATMs, your unattended equipment needs a way to get connected. Your equipment needs managed connectivity.
OptConnect provides a safe and secure internet connection via cellular and a whole lot more. Rather than simply providing the connection to the internet, OptConnect bundles that with an entire suite of managed services that provides greater connectivity uptime and less stress and worry for the operators since every necessary component is being taken care of.
All the operator needs to do is plug in their device and we help take care of the rest so that they can focus on other, more important areas of their business.
There are many connectivity providers that claim to offer a managed service, but often times it’s an additional fee or is missing integral components that leave the operator with little help, resources, or solutions when they need it most.
Managed Connectivity Overview
With OptConnect’s fully managed solution, the operator has the peace of mind knowing they have the best available hardware, strongest carrier networks, secure private IP connections, access to the industry’s best 24/7/365 Customer Care Center, real-time monitoring and management, data overage risk mitigation, lifetime warranty, a robust customer portal to be able to check on and manage their devices remotely from anywhere, and so much more.
Here are a couple highlights on just a few of the features OptConnect’s managed solution includes:
Carrier relationships. With a vast network of connected devices across the entire country, OptConnect has strong relationships with all of the major carriers to provide customers with the best possible plans with the strongest signals in their area. With the size of our connected portfolio, we are able to get personalized help from the carriers when we need it so we can be more proactive in our response times when something comes up with one of our customer’s devices. We monitor the networks 24/7/365 and as a result can help our customers faster than they would be able to do on their own.
Device portfolios. OptConnect’s customer portal, called Summit, allows customers to see and manage their own devices from anywhere, whenever they want. This portal allows operators to see the device status, add descriptions to help them remember where each device is deployed, restart their wireless device, get notifications, check signal strength, and so much more. With OptConnect’s Summit, customers can monitor and control their devices as if they were standing right in front of them from the convenience and comfort of wherever they may be.
Data consumption. OptConnect’s 24/7 monitoring of each device provides insight and security for customer’s devices that may be using more data than usual. We have tools to help them manage their data consumption and can notify them of potential issues before they get hit with huge overage bills they would have to pay if they were managing the device on their own. We can work with them and their machine manufacture, if need be, to find issues or bugs causing spikes in usage.
Instead of trying to figure it all out on their own, customers now have a wireless provider that delivers a service-rich solution. This enables them to focus on running their businesses and generating revenue rather than spending precious time and energy on keeping their devices connected to the internet. OptConnect takes the guesswork, frustration, and stress out of connectivity while also giving customers net cost savings.
To learn more about OptConnect, please visit Managed Wireless Solutions.