In the world we live in, we can set recordings on our TV using smart phones and trade stocks while sitting on the beach. Isn't it about time we're able to monitor and control the communication capabilities of ATMs remotely? Now you can, with the OptConnect Summit. With powerful tools, customers can control and monitor their OptConnect devices as if they were standing in front of them. Basic access is available at no charge and users can upgrade to add Premium level features for a nominal monthly fee.
Managing your OptConnect portfolio just got simpler. On one screen, you'll be able to view the OptConnect device model number, associated ATM terminal ID, and the description of the device location.
Is your terminal showing 0, or slower than normal transactions? Quickly pull up the device signal quality information and rule out a connection issue, so you can move on to step 2 in getting your machine up and running. The OptConnect Summit displays current and historical signal strength as well as a history of device checkins.
For lightning fast problem resolution, set up the automatic Notifications feature. You'll be alerted when a device is not communicating properly with the OptConnect Summit and can quickly troubleshoot and resolve. Notifications are a Premium level feature.
Sometimes simply rebooting makes all the difference. The Reset Wireless feature allows users to remotely reset OptConnect wireless devices, minimizing the need for onsite visits and phone calls. Reset Wireless is a Premium level feature.
The OptConnect Summit Service is accessible on smart phones, tablets, and computers, so you can be at work, even when you're not.
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